JAPANLost Item Rescue

NATIVE JAPANESE LOST ITEM SUPPORT

Lost something in Japan?
We start the search.

A Japan-based native Japanese operator contacts hotels, stations, police offices, airports, and venues for you. Every inquiry is tracked. Every result is reported.

Start your search →Track an existing case
Fast first responseUp to five placesUpdates even when not found

Fast action.

Every inquiry tracked.

Every result reported.

HOW IT WORKS

A clear status for every place.

You should never have to wonder whether someone actually called, whether a facility replied, or what happens next.

01

Describe the item

Tell us what was lost and add at least one reference photo.

02

Choose the places

Add up to five hotels, stations, or other facilities where it may be.

03

Follow live progress

Sign in with Google to see contacted, waiting, found, and not-found statuses.

04

Recover the item

After a match, we coordinate domestic receipt and your courier pickup.

A SEARCH YOU CAN SEE

Not found yet is still a status.

We report progress even before there is good news. Every selected place has a visible state, timestamp, and customer-safe update.

See case tracking →
✓

Facility contactedToday, 9:42 AM

Awaiting a replyFollow-up scheduled

3

Outcome reportedFound, not found, or closed

SIMPLE PRICING

Pay for real progress.

$19 starts one search across up to five places. The remaining $45 is requested only after an item reaches us and matches your description.

Domestic postage, packing, international courier charges, duties, and taxes are separate.
Start the searchReview, authorization, and up to five inquiries$19
After matched receiptOnly after the item reaches us and is matched$45
Total service fee$64

RECOVERY GUIDES

Act quickly with the right information.

QUESTIONS

Know what to expect.

Can you help after I have already left Japan?

Yes. We can contact up to five likely facilities in Japanese, arrange an authorized domestic handoff when available, receive the item, and prepare it for a courier pickup that you book directly.

How much does the service cost?

The start fee is USD 19. If the item reaches us and matches your description, the success fee is USD 45. Domestic postage, packing, international courier charges, duties, and taxes are separate.

What happens if the item is not found?

We contact every selected facility within three business days and email you with the result. The USD 45 success fee is not charged if the item does not reach us.

Do you ship the item internationally?

You book FedEx, DHL, or another eligible courier directly and select our address as the pickup location. We prepare the matched item for collection, but international shipping charges and carrier eligibility remain your responsibility.

Can every lost item be handled?

No. Dangerous goods, prohibited items, and items a carrier or facility will not release cannot be handled. We check likely shipping restrictions before the handoff whenever possible.

TIME MATTERS

Start the search while the details are fresh.

Describe the item. Choose the places. We take it from there and keep every step visible.

Start your search for $19 →